Frequently Asked Questions
What is included in the price of accommodation?
The price of accommodation includes free breakfast, free parking (subject to availability), tourist taxes and all other taxes.
What are the terms for additional accommodation for children and adults?
What payment methods and currencies do you accept?
by cash in bulgarian lev and euro;
by credit/debit cards at a POS terminal;
How can I cancel my reservation?
Any cancellation must be made in writing.
Cancellations made 3 or more days before the date of check-in are free of charge.
In case of cancellation less than 3 days before the date of check-in or non-appearance of the clients from the reservation on the day of check-in, you owe a penalty of 100% of the value of the first night for each of the absent rooms from your reservation.
Does the hotel organize transfers?
The hotel organizes transfers to and from:
Please note that all transfers can be arranged upon prior individual request.
What time is the check-in and check-out at the hotel?
Check-in: from 14:00 h to 19:00 h
Check-out: from 08:00 h to 12:00 h
Are pets allowed in the hotel?
Pets are not allowed in the hotel.